- Country: USA
- State: Arkansas
- City: Rogers
- Address: 3333 S Pinnacle Hills Pkwy #435, Rogers, AR 72758, USA
- Store
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: 8:00 AM – 5:00 PM
- Sunday: Closed
I gave them a 1 because there is not a zero or minus or legitimized theft category. I Bought a water heater at Home Depot who contacted Trinity as their installer at the time. Asked Trinity numerous times for a quote about the labor charge to put in the water heater. Every time they were evasive and talked in generalities about well it depends on what we get into we may have to move a wall. My install was simply an open garage and Austin showed up with a water heater that was originally from Home Depot but not the one I had asked for and I took it anyway. He then installed it and was gone in just under one hour. As he left he plopped a bill in front of me with a $650 labor charge for less than one hours work. I spoke with Home Depot and they told me that Trinity is no longer there installer and they moved on to Paschal. Just a word of warning if you use trinity take their evasiveness just for what it is. A big warning. Don’t let it happen to you. $650 labor charge for less than one hour.
I became a customer before I even moved to Bentonville. I worked with them over the phone and texted from Oklahoma. They were and are awesome to work with. After making the move they were there for our family whenever we needed them. Which has been fairly often with 2 older homes!!! Their prices are fair, although I would use them even if they were high. The customer service is the best I've ever had with any company!!! I highly recommend them.
the best service of my days, summer is here
I have used these guys on more than 1 occasion. 2 different houses. Broken pipe - raining from upstairs bathroom into living room, 3 clogged toilets and a bathtub. Loose toilet. Not a mystery shopper, family or friend... I cannot tell you how respectful and fast these guys are. The prices are consistent and VERY reasonable! Drives me a little nuts they don't have a website so I can refer people but I am super impressed. We sought them out when we had trouble at the new house. A++ service
Awesome customer service! Super responsive.
