Mr. Rooter Plumbing of Melbourne

Honestly I was pretty disappointed I called Mr. Rooter first. Our hot water tank was leaking a bit and the burner turned off and it was a Friday so I tried looking up a company I thought would be able to get to us same day. Mr. Rooter was first that came up since they advertise 24-7 service. The customer service on the phone was great and she said she would try to get someone out same day but if not they could come Saturday but it would be a $65 add charge because of weekend I understood. She did end up getting someone out that Friday afternoon, he was nice and got the burner lit again but was unsure exactly where it was leaking from. He wasn’t even at the house 45min and we were charged over $200. That alone shocked me. Then their estimate was over $1500 to replace the heater. Thankfully I didn’t just go with them because we found 3 other companies that were a lot less than that. Seems they over charge for labor. I’m sure they’re a good company for some but they weren’t for us, we were happy going with someone else to do the work.

My wife and I had a fantastic experience with Mr. Rooter Plumbing. We had issues setting up a new water line for our sink and also required additional installation services for our dishwasher. We called Mr. Rooter and got in touch with a customer service agent ASAP. They were very professional and helpful! They came at a very timely, fashionable time and completed the work very professionally! The technicians were friendly and fun to be around! Thank you!

Awesome service