
- Country: USA
- State: Florida
- City: Orlando
- Address: 2425 Silver Star Rd, Orlando, FL 32804, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Marvin was my tech today. He was very polite and professional. He was shown my AC unit and he went to work to unclog my water line. He also gave me some good suggestions on how to get better use from my AC. Marvin answered all my questions and even came back to check my filter and informed me where I might get a replacement. I appreciated his pleasantness today. Wished him a good Fourth. Cheryl
When my Lennox air conditioning system failed, the first company that responded back to my inquiry was Pro-Tech. Several neighbors and my community association had used this company with great satisfaction. For the specifications needed, their quote was the most competitive and they were able to get me on the schedule in very short order. On the installation day, the job ended up taking longer than planned due to some complications, but the technicians stayed as long as they needed to get everything completed. There were some small issues with the installation but they were quickly resolved. Overall I am very pleased with the results.
I called in a panic about my AC unit not working and shutting off with the weather getting in the high 90's. Lynn was the one who took my call and did an amazing job talking me through everything! I highly recommend this company. Thank you so much!
I called them at 1am. I felt bad that I had to call and a sweet lady answered. We set the next available tech at 5 pm the next day. Thanks Jean. You fixed the problem. You wanted to explain the problem to me. And you sent me documentation of the problem. I appreciated you explaining and backtracking what the system was doing and running. My family is very happy today!
The Pro Tech truck pulled up to our house. Joel comes out of the truck with a big smile and greeting. Great first impression! During his inspection of our a.c. unit, we noticed how professional, knowledgeable, and easily accessible Joel is. Great experience for us today!