- Country: USA
- State: Florida
- City: Jacksonville
- Address: 710 Florence St, Jacksonville, FL 32205, USA
- Store
If you're a homeowner or landlord you know how important it is to have a contractor you can trust. Drew Hartman plumbing is our family's choice. From new construction to rehab, Drew's team has you covered. It's been a few years but today's service call reminded me to share this review and to say Thank You again for a job well Done! His team ROCKS!
Called to stalk to owner and he just rudely hung up. What kind of customer service does this man offer? Especially, since I stated I was a local veteran. What a way to treat people
I had a plumbing issue in my kitchen and received same day service. The plumbers Rob and Chris came out and were extremely professional and friendly. They were honest, did great work in a timely manner, and were so personable. I will never go elsewhere for future plumbing needs. Great job guys!
Drew was helpful, thoughtful, knowledgeable and did a great job for us!
It's so easy to do the right thing and do good business because then you have job security. I would have raved to 10 people if we were treated fairly but he was absolutely rude and obscene. Put fear in us due to a "possible" future "backup" into the house which had not occurred, so we Installed his lift pump for hefty price, it was a "used" pump, not fresh out of the box. He cut the electric to the siren/emergency light which we did not know til weeks later. Used young apprentices to do the work while he cursed and argued with me because I had questions about the horsepower & brand-name and grinder capacity. He does not like a female questioning him. We called a few days later because we had a question and also did not get a receipt. Left several messages. Texted and e-mailed. Never contacted us. My contractor finally caught him off guard to ask questions on my behalf and he picked up the phone only to argue with my contractor and blame us for the pump not working! Stay FAR away. Had to replace the pump he put in weeks later and when it was pulled out it had no Grinder on it at all! He duped us. He never even pumped out any of the old sludge before dropping his pump in.
