Joe Cool Home Services

So the majority of the reviews I've read on here are for AC service, but let's not forget that Joe Cool also does great things when you cannot flush your toilet and you garage floods from the backed up washer and dryer. Yes, that happened to me, and after looking up Joe Cool and seeing these reviews, I make the call. First off, Devon was amazing for being empathetic and getting someone out right away. She even called later when they we running slightly behind and that the tech was on the way. They already for someone out to me in under and hour on same day, so this was just amazing customer service. Next our plumber was Alan, another great experience. First off, he listened to what I had to say, taking what I figured out into account. Asked some questions and then started right at the work. His with was fast, efficient, and in the end, great as he fixed the problem. I'm very thankful for that. They are a slight bit on the pricey side, but the level of customer service, it was worth it. They didn't try to up charge or anything. I'm completely happy with the service overall.

Daniel deserves a freaking raise! He fixed our water heater at our business perfectly! We got a hefty 105 gallon tank installed and it looks beautiful. He is awesome and immaculate with his work, taking his time for the initial estimate and cost, then coming another day just to make sure the measurements are perfect! Installation day was quick and he has a great sense of humor / customer service as well. Will call this company again for any related tank reasons :) A good top notch company that knows how to function well!

The thought of cost and living with no AC is beyond stressful. Joe Cool made the decision easy and affordable. The reps are informative without trying to be salesmen. They gave me options and detailed procedures. I couldn't be happier with their service and grateful I found them. I would recommend anyone call Joe Cool first.

Was holding my breath but Phil arrived on time. Explained everything in layman terms. Patient, courteous. Polite, honest and didn't even make 1 attempt to up sell!!! I explained I'm looking to replace in November and won't even get 3 estimates. Highly recommend, my dogs agree. They didn't have to be put inside. My issue was a fix that previous a.c. company didn't strap a part and that company said in order to get my unit running was to disconnect my heat or pay 9 or 10 grand for new unit. I went 3 years with space heaters turns out Phil showed me I did in fact have heat!! Other bill 1900.00. Today's bill service call only. Again I will not be getting 3 estimates in November. There are honest people left in this world!!! Thank you Phil!!

I highly recommend Joe Cool!! My a/c went out on a Sunday afternoon. I called Joe Cool based on the recommendations of my neighbors. Phil called me back within minutes and was at my house and fixed the problem within an hour! Phil was great, very knowledgeable and professional. Two days later, Shane and his tech in training came by for maintenance and tune up. They were both very professional. Shane walked me through and educated me on the entire a/c system! Shane was extremely knowledgeable and answered all of my questions and then some. Not many companies would have responded to a call and came out on a Sunday evening and I've never experienced such a thorough inspection of the entire unit. Joe Cool exceeded my expectations!! Awesome company!! Thank you, Joe Cool!!