Thomas M. Flynn Plumbing

This man is the least professional contractor I ever hired or encountered. Be careful! We hired him to build a shower pan and install a shower fixture. Not only did he fail to double check his measurements he blamed my husband and I for providing the wrong instructions. He claimed he would refund us the $150 for the shower head he didn’t measure correctly and we could no longer use. He got loud with me on the phone and ignored many calls and texts trying to resolution on the matter. It was a disgusting experience to be treated this way by someone claiming to be a professional.

I would give Mr Flynn a -5 if that were an option. He is as dishonest a business man as I have ever met and I do not take it lightly writing bad reviews for a business owner. My wife and I spent $4000 on a shower upgrade and trusted Thomas Flynn to measure the shower fixture which was provided to him in advance of the tile being installed. He never bothered to measure the fixture itself and double check his work. Even worse than that he claims the instructions provided told him to measure it 4 inches shorter than the actual fixture. The directions were conveniently missing from the box and he accused me of hiding them essentially but he was the only person with motivation to cover up his error I had no incentive to do so. The back of the box even showed the correct dimensions. I went to the store where i originally purchased the fixture and took picture of it being un boxed and every page of the directions but he stuck to his made up story of the directions in the original box were wrong. Well he should know after being in business for so many years that you double and triple check your measurements. End result was we had to hire another plumber to install a less than desirable fixture for our new shower. Disgusted is an understatement with how he treated my wife and I after he made this error. Avoid this man at all costs everyone, you have been warned.

We needed a plumber on Sunday after our toilet started giving us issues. Called multiple places and they could only come on Monday. Called Tom and he came in an hour and fixed it and the toilet works great now. Highly recommend him!

Replaced our old water heater in no time at all and very professional!

Hands-down the best plumber we have ever had! Mr. Flynn is prompt, courteous and gets the job done right the first time. We have a home warranty but don't even bother with their vendors for our plumbing needs because they can't match his quality service. I don't usually write reviews but I felt like Mr. Flynn deserved it because he takes customer service to a higher level and that is hard to find!