Custom Mechanical

Have been a customer of Custom Mechanical for many years. They have installed and serviced my heating and cooling equipment honestly and fairly. They may not always be “cheapest” but my experience has proven them to be very economical over the long term. Service personnel are courteous, knowledgeable and prompt. Great customer service, solid advice on repairs and quick to respond to my needs. I have recommended them to friends and would not hesitate to do so again.

Got an appointment the day after I called and they wound up having a cancellation so they called me back and fit me in the same day.! Wes was very professional, extremely neat (plumbing job/water) and thorough. I will definitely be using Custom Mechanical again ( hopefully not too soon of course) and highly recommend them to all

We had a problem with water pressure in a shower/tub in a condo at Sea Colony which we both use and rent out. As usual, Custom was responsive, came out as scheduled and completed the job successfully. I debated between 4 and 5 stars. I did 4 because it was expensive and I am not sure there wasn’t a simpler solution. But they were honest about it from the beginning. Good company.

We had our summer preventative maintenance yesterday. Our technician, Josh, was very efficient and friendly. He updated us on our system status, filter supplies and next service. He was kind enough to show us how to program our thermostat, which we didn’t know was programmable. We have used CM for 15 years and their performance has been uniformly excellent.

Been a customer with them for several years. Recently we had issues with our AC unit and ended up talking to the service manager who I felt was rude. Also their price quote for a new ac unit installed was almost 3000.00 more than two other estimates elsewhere for the exact model. So much for getting a discount for being loyal customers. There were other issues in addition but the price quote is what really was the last straw.