Joseph Frederick & Sons

My 15-year-old AC began to fail just before the beginning of a predicted long and severe heat wave. After doing some quick but extensive research into repair vs. replace, and into the various makes, models, and installers, I decided ultimately to purchase a new Carrier AC from Jos. Frederick & Sons. My decision was based in large part on my having had the pleasure to work with Mr. Bud Thompson, who I found to be very professional, knowledgeable, and forthright. I felt that he was truly advising me rather than just trying to sell to me. The AC was installed in just a couple of days and it has performed flawlessly since. Thank you Bud, for all your advice and help, and thank you Jeff and Rudy for doing such a great job on the installation!

Sean arrived on time and was super professional. He evaluated my AC system post a home inspection that requested an evaluation and test for leaks. He did an outstanding job and vetted my system for my buyer. Thanks so much, Sean!

Tim, from Joseph Frederick & Sons, and his partner, Dan, where courteous and great listeners. They quickly got to the root of my problem and solved it within a few minutes. Sadly, there was water damage, but they set my mind at ease by providing a referral to a company that will mitigate the damages while working with my insurance company. Dan took it upon himself to make the referral and I had the next step to solving my longer term issues scheduled before he left. PS They remembered to put on their booties - which is helpful given the dirt and pollen outside at this time of year.

They are just the best. Why? First their prices for skilled labor are absolutely fair and the time estimates reliable. No surprises. They don’t jack up the prices when your sweltering or freezing and everybody else’s units are breaking down too. Second, they are honest and stand behind what they sell. My unit 9 years old and needed a fancy new DC variable speed blower motor, read expensive almost $1000 just for the part. It was even my own darn fault for not changing filters often enough. One call and all taken care of under warranty, when another company was quoting me over $2500 to replace motor and Fredrick charged me just $571 for the labor part, which was out of warranty. A 5-10 year warranty that I had forgotten about. So the other company was quoting me double on a fair price for parts and labor if out of warranty! So yes, Fredrick is honest. I don’t know why I didn’t call them first. You think it’s because they don’t spend a fortune on advertising, so they don’t have to charge twice the fair price? Thank God I had that, I rarely buy warranties, but expensive high tech units I used for the top floor of my house I did. Gas furnace and single speed AC for main house, heat pump with variable speed motor for top floor since air handler in attic space. That unit you can set not only temperature, but humidity too. This is great because humidity wicks through your whole house fast. Controlling humidity makes for greater comfort for less energy. That’s why some AC’s can make you feel cold and clammy, you dropped the temperature, but still have too much humidity. Instead, the unit will run at an optimum rate to drop the humidity without over cooling. Like a giant dehumidifier, you are more comfortable at a higher temperature. Third, they know what they are doing and are at the top of their game. This is so important and getting harder to find in businesses. The system they sold me 9 years ago is still tops for efficiency and high tech features. If I replaced it today, the latest and greatest wouldn’t buy me much extra efficiency. The units, most advanced at the time, have stayed up to date. I can run the bedrooms and shut down the lower part of house at night saving me huge in energy cost. We spent extra money for these features, but we spent it where is counted and made economic sense as well as high performance. Very pleased with the system they put together for me. I’m an engineer, so I know what I’m doing too. Forth, they are all very nice people! From the phone to the service techs, they are warm, friendly, cooperative, skilled and willing to work with you. You can tell your dealing with a family owned business that has happy employees.

Steve, the electrician at Joseph Frederick & Sons, analyzed our project needs, estimated and installed 4 new electrical circuits in our basement. Steve is very knowledgeable and provided detailed answers to all my questions, His work is very professional, very neat and carefully checked. It was a pleasure to have Steve for this project.