
- Country: USA
- State: Delaware
- City: Newark
- Address: 107 Sandy Dr Bldg 700, Newark, DE 19713, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Brandon was very easy to talk to and was very clear at explaining my situation. Excellent service. He's very intelligent and very personable. While Bob came over earlier in the day and gave me the bad news of mold in my ac unit, John came over the same day and showed me units that I could afford. Both gentlemen were very courteous and explained everything so I could understand every aspect of what was happening. Dave and Ethan were awesome. They were very thoughtful workmen. A pleasure to have around. Thank you, guys for my new ac.
Came out on a Friday night for an estimate. The project manager took his time and determined that I need a larger capacity A/C system. That night I was given a fair price, and on Monday they completed the installation. The installers were professional and polite and completed the installation in the time frame specified. The equipment that they installed has a very long parts and labor warranty. Very satisfied.
Had tech verify my heating/cooling system was compatible with a smart thermostat. Asked for a quote for the thermostat. $169 part anywhere else. Boulden wanted $610 for part and installation. Needless to say I paid the $99 service fee and declined the ridiculous price. I’ve been a loyal Boulden customer for some time but I’m rethinking my next service contract agreement. It’s definitely not about the customer!! UPDATE:: Out of the kindness of their heart, Boulden has made me an offer. “You buy the part from wherever you like and we will install for $200+”. How about charging a responsible fee for a 25 minute install?
Jason arrived on time and was able to accommodate our bigger than expected job into his tight schedule. He was very thorough, as well as friendly and considerate of our home. He was kind and understanding with our two kids, as well. I'd definitely recommend Boulden Brothers.
Kevin from Boulden Brothers came to replace a cracked toilet. He was very professional, took the old toilet out, replaced it with the new one and even put a toilet seat I had selected on for me. He cleaned up after himself and Treated me like a person and not just a job! I would recommend Kevin to anyone needing plumbing service and will certainly use him again if needed. Definitely an asset to Boulden Brothers