B & C Plumbng

When your wife wakes you up at 2:00 in the morning and asks you if you hear water running, you know immediately it's not going to be fun. That's exactly what happened early this morning and the leak in the basement was in fact "not fun". I turned the water off and first thing this morning called B & C. The lady who answered the phone was super nice. She set up an appointment and told me what time the plumber should arrive. Sure enough about 30 minutes prior to arrival the plumber gave me a ring to let me know what time he'd be here and he showed up right on schedule as promised. He was very professional and we couldn't have been any happier with the work he did. We highly recommend B&C and I assure you we will use them again when we have plumbing needs.

The drain cleaning was very well done until he decided to adjust the drain on a slab by knocking it in the ground. Drain pipe is cracked. The office manager has been horrible to deal with 2 times. It took 3 years to realize what our problem was, when we figured it out, the office manager just gets mad and uses a forceful tone to try and beat you down. I will document the repairs and put on YouTube just for the bad attitude from the office manager. The owner was supposed to call and never did.

They are honest and reliable.

I have used B&C several times, and work has always been very satisfactory. I have never had a company to stand behind its work like B&C. Not only was my work guaranteed (and guarantee honored), but I received follow-up phone calls to ensure everything was satisfactory. I also appreciate how they always work around my schedule to ensure minimum impact to me. Every company should have such good customer service!

Craig was friendly, professional, and helpful even though the issue we were having was something we needed different help with. He directed us in the right direction. You have very professional , kind staff. Thanks Craig!