- Country: England
- State: South West
- City: Raleigh
- Address: 235 New Bern Pl Suite 301, Raleigh, NC 27601, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Scott and partner that came today to my late mother's old home, we're excellent!! Called upon arriving, came early, and completed two services exceptionally well!! Will 100% recommend them to friends and family. Very personable, helpful, thorough, and prices were very reasonable! VERY SATISFIED ✔ Thank You, Scott!!
Initial contact was through the Home Advisor referral website, and the call back was very prompt and courteous. I was worked into the schedule the same day, and the technician was very punctual. Scott was respectful to us and our property, did quality, efficient work, and even helped diagnose a separate problem that he came and fixed the next morning. I did not comparison shop due to the emergency nature of the issue, so I can't speak about the pricing. Maybe they are not the cheapest plumbers around, but I am confident in the skill and caring that was shown and will use WP again if needed in the future.
It was an interesting day. I felt BAD for Scott and Todd who showed up exactly on time and did a quick and great job only to have a brand new water heater turn out to be defective. They moved quickly to get a replacement and got it all taken care of! Great attitude and nice to have around for both installations. I would recommend them to anyone looking for this type of work.
Had an emergency well leak at our rental property. I was sure this was not going to go well. The owner answered and sent someone very quickly. The plumber who arrived, Nahum, quickly put me at ease. You just know when people are going to be honest and not try to gouge. He found the leak and fixed it quickly. Ended up having him check out other things as well and then had him do some quick work on our main home. This will be our new plumber!
William was great! Our water heater went out and he was right over to assess. Gave us all our options (including going with the tank we wanted) and his team installed it the next day. Scott and Todd showed up on time and had the new heater installed and everything cleaned up in less than 2.5 hours. Thanks guys!
