
- Country: England
- State: North East
- City: Concord
- Address: 7144 Weddington Rd Unit 180, Concord, NC 28027, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Night before hosting thanksgiving at our home, we run into water flowing back into our home from the toilet. Not knowing what the issue was, we decided to call numerous big name 24 hour plumbers. None of which got back to us in the time they stated or couldn't be over until early next day. This is when we ran into Zoom Drain through google search. It was close to midnight when they received our call, it was the actual owner that picked up. Said they can have a technician come out same night. Technician showed up a little after 1:00am and resolved our issue under an hour! Mind you its 30 degrees and 1 am in the morning AND the day before thanksgiving. Technician was very knowledgeable and worked efficiently to resolve the issue. They have all the necessary tools to get any job done! We were very impressed by the video technology. For the time frame they arrived and finished, I applaud their service and would recommend Zoom Drain to anyone needing professional service! Thanks again fellas!
Had several downspout/french drains that were full of tree roots. Scheduling an appointment with Jason was very easy. They notified me that they could come out a day earlier and sent another message when the technician was on there way. Duane arrived on time and quickly assessed the situation and made recommendations on the best ways to approach the issue. The drains were cleared quickly with no damage to the property. Very professional, courteous, and effective. Highly recommend giving them a call.
Duane Smith is the best around. He is a great man and a wonderful technician. He has many years of experience so that was very beneficial. He got the job done correctly and is very personable. I will definitely call him again in the future if we have any plumbing needs.
Was very satisfied with the work zoom did to help clear out our complex drain issue. House on a slab, so they used a camera to work their way thru our pipes. Very professional. Told me what they were about to do and the reason why. Showed me all of the video and any issued they found (minor roots in one area). They were meticulous with keeping our house clean and get free with all their work across all three bathrooms. I should note that I asked them to come out after being really disappointed in another company we tried. Pricing was very fair with zero surprises. Highly recommended.
I have a 60 year old house with a clogged tub drain. I had a whole story typed out of how well it went, but to be honest, you just need to call these guys. They solved the problem, didn’t try and up-sell me on anything. Left the bathroom cleaner than what it was when they got here. Pricing I thought was extremely fair. Thanks so much for the quick and super friendly service!