East Midland Drains

Well I would be able to give a more in-depth review , if the guy actually turned up , made a appointment 3 days ago and surprise he hasn’t turned up and isn’t answering his phone, so I would think twice and about using this business and try someone else

Had a drain blocked outside, which was seeping sewage onto my patio. Rang at 9am and Damian was here before 10 and resolved the problem quickly and efficiently. Great service and great guy - no hesitation recommending this company and although I hope I don't need to, would definitely use them again.

Your business isn’t even capable of receiving one star. Never in my life have I experienced such unprofessional service. I would not recommend this company to anybody, I’m absolutely appalled at the way I have been treated. We arranged an appointment via the phone. I advised the owner of the company that I work nightshifts and that afternoons or evenings will be satisfactory for me. The company owner insisted that he’s only free mornings, therefore I agreed and we arranged a time. Despite the fact that I had just came back from my night shift I still managed to get up. I waitied for the company owner for an hour and half to resolve my problem. I constantly called and texted the company owner, however no response. I still haven’t even received a response or an apology. Appalling company, appalling customer service, wouldn’t recommend this company to anybody.

I would just like to say a big thank you to Damian and East Midlands Drains. They came out and unblocked my blocked drain without any fuss. I was worried that there would be lots of mess everywhere, but you couldn’t tell that they had been, apart from my drain is now completely unblocked. Five star service, many thanks Damian.

They arrived within 15 minutes solved the problem inside 60 min, , cleared the mess and returned the next day ( Sunday) to finish the job. Friendly efficient people....would recommend them to anyone without reservation. J Ottway.