
- Country: USA
- State: Texas
- City: Houston
- Address: 825 Curtin St, Houston, TX 77018, USA
- Store
- Monday: 8:00 AM – 6:00 PM
- Tuesday: 8:00 AM – 6:00 PM
- Wednesday: 8:00 AM – 6:00 PM
- Thursday: 8:00 AM – 6:00 PM
- Friday: 8:00 AM – 6:00 PM
- Saturday: 9:00 AM – 5:00 PM
- Sunday: Closed
I called Aaron's Plumbing after getting his phone number from a friend who used him a few times. I called and my first impression was that the guy was rude at the phone and he really made me feel I was disturbing him. He did not want me to send him the address and info by text, so he did not give me his phone number. I gave him my phone number, name, what was the problem by voice. We agreed on a time for him to come and check it out the next day. Finally the guy did not show up at all and did not call me to tell me so before, or after to apologize. I guess he did not need my work and made me loose my time. Don't use this company, they're unprofessional.
We have used Aaron Plumbing several times at both home and office. Pete Reyes, the on-site guy, is conscientious with great attention to detail and takes pride in his work. The company is very responsive and reasonable in their pricing.
If I could give negative stars I would. My mother in law hired Aaron's to repair the apartment she is leasing us. He arrived at 7:50am he was supposed to be there at 9am, the first thing he says is "Ive been calling you all morning" he had not. While there he left at 8:10 am He left my door open and my teacup chihuahua went missing. He didn't return till 10:30 told me how he had to "travel to many stores in the towns around Houston" I asked if he had seen my little dog. He said " no I didn't see your chihuahua" he claimed to have never seen her even when I let him in. She was at the door. She was barking at him The funny thing is I live up stairs (not making any accusations) she is unable to get down the stairs. We do have security cameras. He left again and was gone for several hours. My mother in law asked him to wait for her she wanted to talk to him about the work. He had to leave as soon as I said she was coming. They quoted her a price that included work they didn't do. He left tools behind. Wrote the invoice had me sign it then added things. My husband came home and the man barely spoke to him, but talked to me about my dog and how he didn't see her, when was the last time I saw her. When my mother in law tried to speak with his boss he sent her a rude text telling her he doesn't always have time to answer text and to calm down. How unprofessional. This was a terrible experience. A headache for my mother in law to have to deal with. The work quality was sufficient the problem was fixed but at a cost. We lost our fur baby a part of my family. My children are devastated, all of us heart broken. Just don't let Pete fix anything. That's my advice.
Great great service at a great price. Marc was the plumber that did the service, he was very professional. Would HIGHLY recommend!
They show up quickly and are reasonable.