Handyman Connection of Grapevine

I had a great experience with Ian! The process of booking and confirming was easy and he took care of my problem quickly and professionally. He also didn't leave the area a mess, which is one of my biggest pet peeves when someone does work in my home. I will definitely recommend him to my family and friends and Handyman Connection will be getting my business I'm the future.

I needed some outside window trim and a door frame replaced and contacted several local contractors. Handyman Connection responded in a matter of minutes and was in fact the only one that ever bothered to respond! Ian was out promptly and provided a reasonable estimate without any up-sell pressure, and Clay was out a few days later to perform the work and did a great job.

The owner, Ian Charters, continued to delay my work order to install a fence because of other jobs. Ian and his crew did not communicate well so project requests were not properly understand. I was asked to push back my project three times because of scheduling conflicts after the project began. It is almost two months and counting and the work is still not complete.The contract was poorly written and not clear and Ian, wanted to shame me for not understanding the contract. Contracts should be written to reflect the customers requests not the other way around. Ian and his scheduling assistant requested partial payment twice without completing the work. When I told Ian I was disappointed with the work he threatened to put a lien on my house although there was no mentioning of me not making payment. I still need to hire another contractor to finish the unfinished work I originally asked for. Ian is unprofessional and does not respect people’s property by demanding payment for poor quality and incomplete work. I would not recommend a fence installation from this business or the representative of this company.Make sure you get clear underwriting from Ian. .

Highly recommend Handyman Connection. Had a roof overhang support post replaced. Richard and Ian had it replaced in less than an hour. They even came on a Saturday for no extra charge so I wouldn't have to take off from work.

I used Angie's List to find a handyman to do some carpentry work. I found Handyman Connection. They were very professional and provided excellent customer service. Mar came out the next day, gave an estimate, and we hired him to do the job. He showed up on time and did a fantastic job. Mar was very personable. He worked quickly yet was detailed about his work. I would definitely use Handyman Connection again and ask for Mar!