
- Country: USA
- State: Texas
- City: Carrollton
- Address: 1451 Halsey Way, Carrollton, TX 75007, USA
- Store
- Monday: 7:30 AM – 5:30 PM
- Tuesday: 7:30 AM – 5:30 PM
- Wednesday: 7:30 AM – 5:30 PM
- Thursday: 7:30 AM – 5:30 PM
- Friday: 7:30 AM – 5:30 PM
- Saturday: Closed
- Sunday: Closed
3333 Earhart Dr Suite 230, Carrollton, TX 75006, USA
- 1 reviews
I had a issue with my toilet overflowing constantly even with the water turn off it was still overflowing I called cathedral and they had a technician out to my home at a timely manner. The technician named Eric figured out what the problem was immediately and solved the problem efficiently he also gave me good recommendation for future prevention I will be recommending Cathedral plumbing to all of my friend and family.
Patrick was amazing!! I had so much trouble finding someone who could work on my natural gas tank-less water heater and actually know what they were doing. They didn't have the specific part in stock but he knew how important it was to me that my hot water was turned back on for my 3 kids and the moment the parts came in he came out to my house and repaired it for me! He above and beyond exceeded my expectations.
Heard a line spraying in the attic. Called Cathedral, as they were who plumbed the house. Within an hour, Eric was onsite, diagnosing the problem and had it resolved within 10 minutes of arriving. (Rodent chewed through the line) The only thing I can't review about them it's their price point, because they wouldn't bill me for the work. Just a thank you for being an existing customer and have a nice day. A real human answers the phone, response is quick, they place value in existing customers, and staff is knowledgeable. That checks all my boxes.
Cathedral Plumbing went above and beyond my expectations. They were prompt and courteous, and did the job right the first time and in a timely manner. They even took the time to notice a few things that had been left undone on some past work and corrected that for me just to make sure that everything was in good working order. They will be my first and only call anytime I need a plumber in the future.
The customer service is like no other. Missi is amazing. She always accommodates all of my builders scheduling request and goes out of her way to help all of us. Thank you Cathedral!