Best Value Plumbing

With an emergency under-sink leak in my kitchen earlier this week, I went down the list of Arlington-area plumbers on Google, calling each one, and being turned down by each for same-day service. Then I reached Best Value Plumbing and Master Plumber John Thatcher. John, who was already busy with other jobs, MADE time to come out and take care of my problem. He has been out twice now, even fixing a couple of problems he didn't even charge me for. He has been totally accommodating to my schedule, and he did the required faucet replacement in a timely, thorough, professional manner - and at a reasonable price. John is a dependable, no-nonsense, get-the-job-done-right professional who takes and returns phone calls, and who shows up when he says he's going to and does what he says he's going to do. Those traits are hard to find in contractors of any kind these days. I highly recommend John Thatcher and Best Value Plumbing.

John with Best Value Plumbing was very knowledgeable, did the work in a timely manner, and did quality work. He explained everything he would do to make the repairs I needed and won my bid for the work over two other bids. I would recommend John and Best Value plumbing to anyone needing plumbing done for their home. Very fair pricing and great work!

John came out to fix a leak in my yard from the main to the house, he and his assistant stayed with it until it was completely fixed and tested. I highly recommend the thorough service they provided and at a reasonable price.

I had a leaking toilet and BVP was recommended by a friend. All fixed the next day, great job and very reasonable price. I asked for a quote to replace all flexi pipe fittings under the sink and bathrooms. I was curious as I'd just had them replaced in my son's house. BVP's price was ONE THIRD of a well known Gold Coast plumbing company!!! All done 3 working days later. I can recommend them highly enough!

This company decided to ride my bumper to where I could only see his windshield out of the back of my Toyota Rav4 in a residential zone. I was going only a little under the speed limit because of the road conditions. I tried to call the company to advise them of one of their drivers to make a complaint and rudely got hung up on when I asked where I can direct my complaint to. Would not recommend especially if this is how they treat people. I can only imagine how they'd treat me as a customer. Looks like I'm not the only one to experience driving concerns and getting hung up as well. Great quality customer service with this one.