Ken's Plumbing

My call for service was promptly answered by Vickie. She was very helpful in scheduling an appointment for the same day. I received a call letting me know when the technician (Keith) would arrive, actually even before my scheduled appointment, which was much appreciated. I discussed the service that was needed, and Keith provided good information of what parts he would recommend and why, and quoted the cost for the repair before starting any work. He completed the work in a professional manner. If fact, before Keith left, I requested a quote for additional plumbing work that would be scheduled for a future date. I would definitely recommend Ken's Plumbing for all my future plumbing needs. On Jan. 30, 2020, I had additional plumbing services completed at our house. The service provided by Keith with Ken's Plumbing was very professional. There was a discount provided for the this service call, but when you consider 6 hours of labor, including trip charge, plus parts, which included 15 supply line stops, one supply line to the dishwasher and 3 toilet wax seals, the cost was over $3,100, or $516 per hour, which seems high.

Keith has been coming to my home regularly as I am a diamond member. He is like a member of the family. He is very pleasant and let's me know what is happening each step of the way. He has replaced toilets and faucets and now a water heater. He knows his stuff and does it efficiently. I have recommended them to my friends who are also clients now. I really trust Keith.

The guys at Ken's Plumbing always do a great job with any of the repairs that we have them do at our office. We can always count on them for quality repairs. We recently had an issue where a pipe behind our property was leaking and Jesse (our tech) brought his team to replace the pipe. They worked quickly and were able to resolve the issue in a manner of hours. Our business operations weren't disturbed which we appreciated. We are so thankful for the guys at Ken's for always doing a great job and being so professional.

Vicki was very easy to talk with, she made sure that they understood my situation and were ready to solve it upon arrival. Keith was very friendly and professional, went above and beyond to meet a unique installation. He followed up later to ensure our needs were met.

My sink broke a few days before I was supposed to have family over for the holidays and I was immensely stressed. After being recommended Ken’s Plumbing, we called them rather late in the day on a Saturday, hoping it best that someone could come in early the next week. Their technician Keith was at my house within an hour and worked diligently to fix the problem. He also pointed out a bigger issue that I would need to have resolved sometime in the near future and provide a temporary fix for it to help get me through the holidays. Their level of service was exceptional and made a stressful situation much easier.