- Country: USA
- State: South Carolina
- City: Charleston
- Address: 1781 Harmony St, Charleston, SC 29407, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
I want to thank Smoak's and their two outstanding Technicians, Joey and Carlton, for servicing my three units and replacing the coil on one troubling system. I was most impressed by their knowledge and attention to every detail of the visit. In addition to fixing my units, they made me smarter about how the system functions. Both gentlemen were a delight to work with and their visit did not disrupt my workday at all. I wish them the best for continued success and highly recommend others to ask for these gentlemen by name.
I called to have a tech come to my house. My wife was home and the guy was there for almost 2 hours. At the end...he said the units board was fired and that we needed at least 2 lbs. of coolant. Thought this was odd after I took a look. The board looked fine and coolant level was pretty healthy. Decided to get a second opinion. The next guy told me simply that the thermostat shorted out needed a new one. He was in and out in 12 minutes. My heat works great. He charged sixty dollars. Smokes gave me an estimate of 700.00. Beware of companies that put mass dollars into advertising because in the end...they are who they are because they are just trying to steal your money
Both Joey and Carlton did an excellent job.. Very thorough and courteous... They went above and beyond explaining the HVAC system and the maintenance they performed on it today... Thanks!
Very professional guys just installed my replacement HVAC (heat pump + fan unit & coils + thermostats). Two-story house, needed zoning to help even out the temperature between the two floors. Old unit was *old* -- 20 years old ... very fortunate that it lasted this long. Great, professional people to work with. So glad I took advantage of the winter-time pricing -- what a great time this week to have this done! Will continue to have all my HVAC needs addressed by Smoak's.
They’ve called to let me know that they could come earlier. They were friendly and explained things. Joseph and C (forgot name) were able check everything efficiently.
