Roto-Rooter Plumbing & Water Cleanup

Was given a window of 2 hours at 1 pm for service. The technician arrived at 9 pm !!!!!! 8 hours later and only after I called repeatedly throughout the day trying to get someone out. Spoke to the regional district manager and he was lackadaisical. They charged 292$ to snake a drain- this is with my $75 discount for my trouble ( they were offering a 60$ discount online to everyone). Absolutely disgusting. Currently filing a complaint with BBB . DO NOT USE THIS COMPANY!!!!!!!!

Josh was VERY professional, courteous and worked in an timely manner. I am sure he is a great asset to your company. I would most definitely call him again for any plumbing problem. Thank you, Vicki B

Very displeased customer! I had them out due to my main line being clogged. Tech came out, evaluated only the basement area of pipes did not even ask or think about looking further into the issue to see were exactly my issue was coming from. Did not even ask to run a camera. So I had someone out for a second opinion. They actually ran a camera through all my lines and found the source of the problem which also took over 3 hours due to the severity. Roto Rooter charged me a little over 3x the amount of my second opinion company, that did way more, efficient work. When calling customer service I was spoke to very rudely. Not happy!

After my kitchen flooded on a Sunday, Roto-Rooter came out quickly. They were organized, nice, and sent an A+ technician. Nick was kind and courteous as well as efficient. Our issue was taken care of promptly, and he cleaned up after himself thoroughly. Love that his service comes with a 6 month warranty.

My husband and I had both had health issues and if that wasn't bad enough, our toilet became clogged. When we called Roto-Rooter they came out in less than 30 minutes. Nick was professional and very pleasant and got the problem solved within minutes. If I could give them six stars, I would.