Roto-Rooter Plumbing & Water Cleanup

In over 25 years at this house we've never had any water problems in the basement from weather or otherwise. Monday morning I wet down and found about 4 to five inches of water in the basement. Thankfully I was able to pump the water out myself. Then I called Roto-Rooter. After a little glitch with a phone problem (probably on my end) they sent Felipe, who arrived within the 30 min. promised. I found Felipe to be considerate, careful safety conscious. I appreciated that he kept me informed at each step and explained why. He was willing willing to answer questions. Overall his skill and professionalism was evident. Another technician then came and ran a visual inspection during which he showed me real-time video of the drain pipe and the problem areas. Before I know it they were finished and I had a functional system again. I would recommend this service to anyone in the same circumstances.

I need a toilet replaced. I called Rotor-Rooter expecting to make an appointment for tomorrow. They said they could do it today, Sunday at normal rates. No overtime weekend rate you come to expect dealing with other companies. From the time I placed the called to the time the installation was done was about three hours. My serviceman was Nail 249. He was very efficient and did an excellent job. He came to my home. Assessed the job. Went and picked up the needed replacement toilet and did the installation. And took the old toilet away! I have always been very satisfied with Rotor-rooters service.

Excellent service. Quick response. Called for leak in ceiling around 8am and had technician out within 2 hours. Jacob was very professional and knowledgeable. He knew exactly what the source of the leak was in minutes. If I ever need a plumber again or need to recommend one, I will definitely use Jacob.

2729 came quick and did a great job. He was extremely impressive and caring. I felt very comfortable with him. If we ever call again for service we will request him next time.

My tech Patricio was well educated on the issues I was experiencing. He was friendly and understanding as well. He completed the job fast and I hope not to have to see him again under the circumstances. I gave 4stars because the company itself is very pricey and expensive or this could've been perfect. Thanks Patricio, keep up the good work!