MB Heating & Cooling

MB Heating and Cooling have ALWAYS been quick to respond to all of our needs! They are kind, courteous, professional and very easy to work with. The entire staff is helpful from questions over the phone to explaining what repairs need to be done with minimal cost! I would recommend them for any job big or small!

We have used M & B Heating & Cooling since they installed the heat and air on our new home in 2000. They are professional and knowledgeable of our systems. They have done an excellent and professional job of maintaining our systems since that time. We give M & B a rating of excellent for their services and professionalism.

While traveling overseas we had an emergency that one of our neighbors reported to us. We immediately contacted MB - and in short order they had successfully fixed the problem. We have appreciated reliable service from MB, and purchased a new furnace from them a couple of years ago as well. Without reservation we recommend these wonderful people to care for HVAC and plumbing needs!

Called and spoke with Erin in the office multiple times to get a copy of paperwork from past employment. Started corresponding with her as of 10/25/19 via phone and email. She asked for consent via email which was provided within 5 minutes. I got some lame excuse as to why it couldn't be sent not once but 3 times. Now I have been ghosted and no one will get back to me and it is 11/12/19. Very unprofessional and obviously no regard for time sensitive matters. Do not recommend if you want anything done quickly. Unhappy with their lack of communication. By IL law you only have 7 days from the first date requested to provide an employee or former employee with a copy of their personal information. It has been 18 days.

MB is always great about coming right out and doing emergency work. Really good about scheduling for regular service too. highly recommend.