- Country: USA
- State: Connecticut
- City: Shelton
- Address: 97 Bridgeport Ave #8, Shelton, CT 06484, USA
- Store
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
We’ve been members with the company for a few years. They are very honest, and have made us a priority on many occasions. We used them in our previous home and current. Very knowledgeable, and we trust them. We never have a worry with our heating and cooling systems because we know they are meticulously maintained by 1-800-plumber. They show up almost immediately when we call for service, and go out of their way to make sure our systems are up and running. We highly recommend this company, and the prices for the work they do are the best around.
I had my heating system malfunction last week. Andy came out and tuned up our system and we were back up and running in no time. Highly recommended!
They did a great job, will call them again when I need a plumber! Thank you
Called to schedule simple plumbing repair. Very nice and quick to schedule. They charge $49 just to "show up in a stocked truck". Is that what things have come to? Shouldn't they come prepared for the work anyway? What are we paying for if they won't apply that to the work. Unbelievable!
AMAZING - These guys are the Ritz Carlton of HVAC in terms of superlative customer service. I first learned about JP's on Google where I read other highly positive reviews. Being an avid Yelp reviewer and having just read an article on fake Amazon reviews, I am always a little cynical about reviews and their honesty. I have to say from my first conversation with Christina in dispatch I knew this was a company that truly put the customer first. I made an appointment (last minute) to have our HVAC attended to. The appointment was for 3 pm. Just before 1 pm Andy calls and says he can come right away. I was elated. Andy meticulously reviewed, analyzed and cured our problem, explained everything he did and took detailed pictures of every part, every issue so we had full documentation. WHO DOES THAT? Andy was courteous, kind, honest and highly detailed in his approach. We have scheduled a follow-up with John to review a full replacement of our HVAC system largely because Andy was such an amazing ambassador of the JP brand. We have a 24 year old system which needs a lot of love. We were astounded and delighted at JP's Plumbing did for us. They are awesome.
