Rooter Solutions

I hired an honest plumber who re-did the work Rooter Solutions (paid RS $2,400) just did! Don’t fall for their bait and switch “$54 deal”. Run don’t walk away from these guys! Long story short, the only thing these guys are good at is the slick and dishonest way they lie and cheat you. They couldn’t fix a clogged drain at my 94 year-old mother’s 68 year-old house for a reasonable cost. No, they (Matt) ultimately wanted to replace ALL sewer lines for over $12,000!!! They called that a bargain. Their proposal was totally unrealistic. She just wants to live out her life without going bankrupt. Lesson learned: Find an honest plumber to do the job the right, for a reasonable cost. Problem solved.

These guys did a great job at my house. I got a few estimates and they were not the cheapest for sure but I made the right decision. You get what you pay for! They kept my place extremely clean, I always had a bathroom at the end of the day, by making temporary connections they made sure of that. Thank you Martin Alfaro, Ernesto, Juan and the rest of crew. At the end of the job my place looked like nothing ever happened. I have done many repairs to my house since I've bought it but no other company has impressed me the way Rooter Solutions did. Even the owner Fernando came to look at the project and drop off permits. I will definitely be a client forever and will recommend them to all of my friends and family!

Thank you Rooter Solutions for all of your hard work on making my home look like nothing ever happened during and after you finished my main sewer line replacement. Before I met the guys at Rooter Solutions. I had a local plumber charge me approximately $200 twice a year to clear my main line for over 12 years!!! Ever since I bought my home!! Thank God he wasn’t available on the Saturday I called Rooter Solutions for the first time. Within 30 minutes after my call to their office Miguel came out with his friendly smile and got to work right away. He pulled out roots out of my clean out and explain to me the reason why. All of this time I thought this was normal. Right after, Ernesto came over and ran a camera for me at no charge and explain to me the real situation. I had an orange burg pipe completely deteriorated, full of roots and caving in. I can’t believe the other guy kept on charging me $200 to just run a cable and never diagnosed my problem properly, he really took me for a fool!! Rooter Solutions only charged me $54 and honor a coupon I had for the snaking of my drain and gave me a free estimate. I called them back to do the job after getting other estimates and I have nothing but great things to say about these guys. They were always on time, they were clean during the work and every afternoon after they left. They were extremely polite to my wife, kids and mother in law. They kept me updated throughout the entire project and they even fixed an electrical outlet that didn’t work anymore while waiting for inspection, for free!! I don’t know who the owner or owners of this company are but they are doing a great job training all of these guys! Thank you Rooter Solutions!!!

I had a main water line break last Friday in the afternoon. I called Rooter Solutions and they came out right away. Matt was the technician who initially came out and was able after digging until dark to divert the water gushing out to the street with a trench he made. This gentleman is amazing and a hard working man! The next day he came back with his manager Albert and gave me a quote and started right away on the replacement of my main water line. They worked even on their day off (Sunday) and came back on Monday to continue. They installed a temporary plastic line during the entire time they worked here so I was never without water to my home. This company goes above and beyond to help their clients. After the installation of my new pipe and inspection they backfilled and put everything back. My front yard looked better than when they started!! I will be a client for life but I hope not to see you guys that often! lol Thank you Rooter Solutions you are the best plumbing company in CA!!!

I just want to say that Ben was on time, looking very sharp, and professional. He thoroughly answered all of my questions and made me feel at ease with the process. But much more than that I felt that I could trust him. That’s the kind of quality that cannot be taught and is a strong selling point in any industry. The next call I make concerning plumbing will be to your company and I will ask for Ben. You clearly take time and great care to hire people with integrity and Ben is a clear example of that. Thank you.