
- Country: USA
- State: California
- City: San Francisco
- Address: 1310 Potrero Ave, San Francisco, CA 94110, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
I was very impressed with the service provided by Professor Plumb! Impeccable service from the initial phone call to the final repair. When I first inquired about service, I spoke with Amber. She advised that I would receive a call approximately 30-35 minutes prior to my appointment. This was really beneficial, as it allowed me to provide flexibility with my work schedule. My initial appointment was awesome. The plumber (Blue) arrived on time and was very knowledgable. He was personable, wanted to help, and truly cared about helping others. He provided an estimate at no charge, recommended name brands to consider, and wanted to schedule with me before leaving to make sure my issue was resolved prior to Thanksgiving. Blue arrived again today on time. He made the repair, fielded additional questions, and even addressed a separate issue. Blue is a great individual. I highly recommend this company for any plumbing issues.
Updated February 12, 2019 ***Alas, Professor Plumb has gone out of business. *** Extremely knowledgeable about plumbing and heating systems. We had a gas fireplace with numerous issues that prevented us from having heat in our house just as the coldest days of winter set in. They worked with the manufacturer to get us the right parts and to install them properly. Yes, they are on the high range of the price spectrum: but worth every penny as they are knowledgeable, efficient, and able to tackle complex problems.
Called them during an emergency situation and they showed up within an hour. The serviceman was very professional and was able to take care of the situation. Very good and thorough. 100% great service all around. Based on my experience I would highly recommend them to anyone!
Very conscientious personnel. Communicate well wrt any schedule changes. Excellent service.
I have used Professor Plumb exclusively for work on my residence since 2002, and he and his team have handled three tankless water heater installs (the latest was a condensing unit), new flue vents, the phased replacement of all galvanized steel CWS piping with new copper, code upgrade work, busted p traps, fixture replacement, new low flow toilet install, etc. Soup to nuts, Professor Plumb can do it all no matter how simple/small or complex/large the work is. Their bids are fair, competitive and they itemize all labor and parts in their invoicing. They respond quickly to customers and complete their work in the time frame that they have promised. Additionally, the founders of Professor Plumb are really stand up folks who believe in quality and customer satisfaction above all else. Since 2002 their staff has grown significantly which makes their response times better and better.