Intercity Plumbing

Just got off the phone with the least customer friendly person I have ever dealt with.. I was trying to find out how long the warranty for a faucet that they replaced approximately 14 months ago. Their staff was at our residence today on another issue and they pointed out to us that the faucet was NOT functioning properly. The customer service person first said 30 days was the warranty and then changed her mind to say 6 months, but said she was NOT sure. The faucet has been performing the same since they installed it. I am NOT a plumber. The person then HUNG UP on me as they said I was being RUDE! Great Customer Service NOT! The plumbers who came out were GREAT! This review is based on the RUDE Customer Service Person that I had the opportunity to communicate with.

After contacting me to schedule an appointment, only to reschedule it, reschedule again, and reschedule a final time, I started to lose trust in this company. Finally, my appointment window arrived - I received a text message that the technician was on their way, only for him to never show up. I sent a text message directly to the technician and never heard back. I called the office, only to find out they closed at 4:30 and here I am, waiting for over 2 hours at 5:30PM for them to never show up. Unprofessional and careless. Sadly, I am not surprised by their already low rating.

Very bad company. Do not work with these guys under any circumstances

Great place

Me hicieron el trabajo de herrería como yo lo quería!!!