Drain Surgeon Plumbing & Heating LTD

Hired this company to install a new boiler and burner. Thy did an excellent job ! Clean , thorough , added extra piping and ducts at no extra charge. The owner Bob Kelly , very straight forward, honest and stays all day. I've used them for many plumbing issues but this was the first time I used them for heating equipment. VERY satisfied and I recommend.

Key word here - after care - fantastic service - has literally rebuilt the plumbing in my house. Takes the time to explain what is going on - searches for the most cost effective solution.

Stay away! This guy is dishonest and threatening. He'll gladly take advantage of people and charge whatever he thinks he can take you for. Given a quote for $1400. An hour into the job he claims that quote doesn't include everything we discussed and the total would be $3300 (essentially for installing a water heater and changing out a 10 ft corroded pipe section). When I disagreed and said I wanted to get a second opinion, he started threatening and yelling at me and refused to leave my house without payment of $395 for the hour he worked. Ended up getting an honest plumber who did the whole job in 4.5 hours for a total of $875. Full disclaimer: this happened a few years back. Posting this now because I'm still dissapointed and angry at myself for paying the guy rather than calling the police to get him out of my house (when he was refusing to leave) and taking him to court.

Drain Surgeon is the best plumbing service and I have used many . I highly recommend you call them when you need a good plumber. They actually showed up when they said they would and left no mess.