
- Country: USA
- State: Arizona
- City: Phoenix
- Address: Phoenix, AZ 85027, USA
- Store
- Monday: 7:00 AM – 4:00 PM
- Tuesday: 7:00 AM – 4:00 PM
- Wednesday: 7:00 AM – 4:00 PM
- Thursday: 7:00 AM – 4:00 PM
- Friday: 7:00 AM – 4:00 PM
- Saturday: 8:00 AM – 2:00 PM
- Sunday: Closed
Mikey was awesome
Moon Valley and Alex Crocker?? AWESOME. I had a burst pipe under my driveway and was getting the runaround from my home warranty and insurance companies so eventually just asked to have someone sent out. In scheduling my appointment with Moon Valley, they were understanding of my schedule and were appropriately flexible. Alex calls me ahead of time and is even more flexible because I was running late due to traffic (thanks snowbirds). When I got home, he got to my house as discussed, was professional, courteous, easy to talk to...basically EXACTLY what you want in a plumber. He was really nice and explained everything to me in layman's terms which I really appreciate. He also made recommendations on additional services I may want to consider because of the system I have, tips on how to maintain it, and gave me an honest breakdown of what Moon Valley could and couldn't do for me, which is super impactful. I will certainly be using Moon Valley Plumbing again due to my first and only experience with Alex thus far. Quality work, respectful and knowledgeable employees, timely, affordable service? All found with Moon Valley!
These guys are AMAZING! I just called Moon Valley Plumbing today because my hot water heater literally exploded. I had no idea what to do and my entire balcony was being flooded with water. The lady who took my call (Pam) was so helpful and nice and got someone out to me in literally a few minutes. Kenny, the technician, was so knowledgeable and helpful. He explained my options and gave me really good advice on what I needed to do and even a referral for someone to come dry out the room so I didn't have to deal with mold. He didn't try to gouge or up-sell me on anything and went out and bought spare parts that I needed for me because I wasn't sure of what to get. I'm blown away by this company. Everyone I spoke to was fantastic and the experience literally could not have been better. They took a really negative situation and made it a positive experience for me. I'm grateful and could not recommend them more. Thank you Moon Valley Plumbing!
Our older Moon Valley home has some tricky plumbing. Alex and Jr really took the time to listen to my wife and I, and understand our needs prior to the work. In spite of difficulties, they worked hard to fix my plumbing issue, and left the place neat and clean. These guys are friendly, knowledgeable, and hard working. Price was exactly as anticipated, and given the work effort, turned out to be a huge bargain for me. I have a new plumber!!
Really great service. Jason was very efficient, personable, and best of all, persistent about fixing a very tough leak in our backyard. I'm not sure what the technical term was for our particular plumbing problem, but I know it involved scary power tools, rotten pipes and lots and lots of mud. But Jason did a wonderful job! Moon Valley... plumbing with aplomb!