
- Country: USA
- State: Arizona
- City: Phoenix
- Address: 1911 W Parkside Ln, Phoenix, AZ 85027, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
I was called 1/2 hr before the appointment as a reminder by BF Plumbing. Roger arrived a few minutes early which was perfect. It was raining but he put on those shoe covers to protect my floor, a gesture I appreciated. He assessed the job quickly and gave me a fair estimate and I approved the job. He worked quickly and competently, made a recommendation for related plumbing concern, and was friendly and respectful the entire time. I am extremely pleased with the quality of service from Roger and Benjamin Franklin!
Highly recommend Ben Franklin Plumbing. I was really impressed and it was such a positive experience. I had the pleasure of having Roger as my plumber tech. By far the best Plumber I have had service my home. Next time I have an issue, I am making sure I have Roger come to fix the problem. Not only did he show up on time but Roger was patient and knowledgeable. He answered all my questions and fixed the problem fast and had reasonable pricing. Best of all they guarantee their work for 2 years unlike other companies. He was honest, courteous, and very professional. Thank you so much Roger you really are the BEST! I am pleased with Roger's outstanding service and I would highly recommend them for all your plumbing needs!
Daryl was prompt, professional and personable. His work was clean and tight, and when complete he cleaned up, verified all worked and did some free maintenance things above my needs. I’ll use BF again, of course they have to send Daryl next time, too! Not often any contractor does exactly what they say and all on time and you get to enjoy their time on site. Superb guy, that Daryl.
They were able to arrive earlier than scheduled. That was nice. However, they wanted nearly $1k, for labor, to do a warranty replacement (labor warranty expired). I found another company to do it for $450. Even the manufacturer thought $1k was too high. No wonder they call themselves Benjamin Franklin, they are charging people all those Benjamin Franklin's for warranty work.
We engaged Ben Franklin Plumbing for a toilet repair in the master bedroom. It was rocking and turning and we were concerned about safety. As it was later in the day on a Sunday, they said they'd have to send someone out next day. Haim arrived and assessed the situation. He performed a flange replacement, installed a new wax seal, and finished with a solid shimming and caulking. We are very pleased with the result and look forward to doing business with Ben Franklin Plumbing again in the future.