Home Furniture, Plumbing & Heating

Outstanding professional service! Needed a tune up on the AC late in the season and finally know what air conditioning should feel like. The service rep Will was neat very respectful and answered all my questions. Did such a GREAT job we decided to get the package deal for them to make sure we're in good shape for the fall. HIGHLY RECOMMENDED!

Very poor communication. I understand that circumstances can be beyond your control. Leaving me wondering if your tech is coming back, when he has gone on to another job, is well within your control. Everyone has a cell phone these days. If I hadn't driven over to your store to inquire, I would probably still be waiting. Tech told me before he left, someone would be calling me about the service. He never told me he wasn't coming back.

When I called to get help the man who called me back was very rude because they had taken too long to return my call and I had found someone else to come out right away. I was told "good luck getting us to help again".. bad customer service

We called to schedule an appointment for a repair and were told it would be anytime between 9:00-12:00 the next morning. We rearranged our schedule and at 11:30 called to see if they were just running a little late. That was when we were told we were on the schedule for 1:00-4:00 in the afternoon. This is the second time we've had this terrible service (in the first instance we took time off of work which was even more upsetting) and we wonder if it is because we are renters rather than home owners. If we could give less than one star, we would. Update 8/6/2019 Edited the previous post to add two stars. We have had two recent service calls for the air conditioner and the dryer. On both occasions the tech arrived during the scheduled time.

Great sales team,very helpful. Fast ,quality ,and friendly service .