Burdick Plumbing & Heating Company Inc

4 reviews
  • Country: USA
  • State: Illinois
  • City: Decatur
  • Address: 1175 N 20th St, Decatur, IL 62521, USA
Phone number
Working hours
  • Monday: 7:00 AM – 3:30 PM
  • Tuesday: 7:00 AM – 3:30 PM
  • Wednesday: 7:00 AM – 3:30 PM
  • Thursday: 7:00 AM – 3:30 PM
  • Friday: 7:00 AM – 3:30 PM
  • Saturday: Closed
  • Sunday: Closed
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4 Review(s)
Chas Smas
06.03.2019

This company mostly does commercial work but can do residential. There commercial workwork is outstanding! Done correctly the first time as it should be. They deal mostly with large roof top units, chillers and larger. They also have the best boiler repair guys on staff. They can be hard to get because they are in demand by most of the large companiea in the area. They are not cheap but they are the best around. For AC repair and boilers request Brian.

Matt Judson
17.12.2018

I experienced the same issue as another person that commented. This was for a commercial remodel project. The person who answers the call provides email address for quotes. You send them all of the necessary information to quote and then follow with phone calls and emails that are ignored. The concept of courtesy does not appear to exist within this organization.

Mark Cheviron
30.04.2018

The plumbers who took care of my repairs were great. Went the extra mile. Highly recommended

Zach Godsil
30.08.2017

I spent 6 months calling them multiple times just to try to get an estimate!! They kept telling me that it was a scheduling issue because they needed 2 people on site to do the estimate (funny, none of the other companies I got estimates from needed 2 people). I even had another well known contractor in the area try to use his clout to get them to come out... and they never did. 6 months and they could not find 30 minutes out of any of those 147 days (I first called them April 4th) to stop by for an estimate... or even get back to me to schedule something. Now, I'm going to give them the benefit of the doubt and say, even though I've never done business w/them, and don't personally know anyone there.. perhaps there was someone that works there who saw my name and secretly hates me, and told their estimators not to do any business w/me. Because sadly enough, even though that would be shady and petty, that's the best case scenario for this situation. The worst case is that grossly apathetic to their clients. Perhaps they are good with industrial/corporate work, but if you are a residential customer, it is painfully obvious that they DO NOT want your business.

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