Rod Masters UK Ltd

I have used this company in the past complete a toilet seat replacement and unblock a sink in my bathroom with no problems so when i needed further work compelted in my bathroom i contacted them. The work involved the replacement of a bath panel and shower screen and re sealing around the bath. I was told that this job could be completed no problem. This job was done to such a very unacceptable standard. Firstly the panel was the wrong size despite measurements being given before hand, the panel was actually broken whilst trying to install and he tried to repair the break with VERY messy sealent which has left the bath panel looking really untidy , its a blob of sealent on top of a screw in the middle of the panel. The shower screen was the wrong height and the holes from the previous screen were filled in very badly with sealant mess over my tiles. The sealent used on the side of the bath panel and around the bath is so messy it looks as if a small child compelted the work. As compensation i was told that i did not have to pay for the labour however when i tried to point out some basic things that were wrong like dirt on the sealent and mess on the tiles Rob became quite annoyed and said ' well im having a bad day and you dont have to pay me anyway '. This i thought was very unprofessional as i would have been more than happy to pay if the job was done correctly and if he qas unable to complete the work he should not have taken the job on I did pay for the parts expect for the incorrect size bath panel for whichi refused to pay. I am utterly disappointed and have been left with work that i will now have to pay someone else to repair .until then i am left with a mess in the bathroom! I Will not be using ever again for any work!

Arrived quickly. Great service, .polite and the best quote I found locally. Would recommend.

Job well done great customer service

Fair price,, polite chap came and done the job was really quick and done it well as last plumber's botched the job even more thanks mate