
- Country: England
- State: East
- City: Denver
- Address: 251 Niagara St, Denver, CO 80220, USA
- Store
Unexpected extra charge. I should have used $99 Rooter again. No upcharge
Last year I had Pipe cam come out and clean my kitchen line. The technician they provided was thorough and spent a good amount of time cleaning out the drain he ran the snake twice just to make sure. I had a good experience. I called them again this year. The technician came out spent more time sitting in his truck than he did cleaning my line . After running the snake about 30 feet or so he said it was all done. I asked if you would please run the snake one more time he said no didn’t need it. He left I contacted the company they were going to talk it over with the manager. She called me back two minutes later and said they would extend the warranty from 30 to 60 days.WOW I guess maybe last year I just got lucky and they provided a technician that cared about his work. I may have no trouble at all however all I asked was to run it one more time he would’ve been here maybe 10 or 15 more minutes he said no so next year I’ll say no to Pipe Cam.
Just had Pipecam scope our sewer line for a home inspection. Amazing service. High quality equipment. We found a small issue, then Brent helped us find the exact location of the problem, including the depth of the pipes. Provided with a detailed description and a DVD at the end. Highly recommended!