Millchris Developments Ltd

Do not use this firm! I instructed Millchris to build a garage extension on my property and after agreeing a price for the entire job (which I confirmed in writing the night before the job started) had numerous issues whereby the Director (Mr Christian) continually tried to add on ridiculous costs including a quote of £2320+VAT to plaster a single garage! I was told by the same Director that the work would take 4 weeks and that they do not use sub contractors. Both of these statements were untrue as the work took 17 weeks and the big delay was that they had not organised anyone to fit the garage door. This meant that for a substantial time we only had a corrugated iron sheet over the front of the garage which led in to our house. Each time issues were raised it was met with a very unprofessional response from Mr Christian. The garage itself is extremely poor. Building control have signed it off but it looks like an eyesore. As you will see from the photos It was originally finished with slices of cut brick along the soldier course as it had not been measured out correctly. The cement on the pillars was smudged down the brick work and the archway above the door is the worst part as the bricks are really uneven and the slices of tile look awful. I have had other professionals and surveyors look at the work and they have said it is embarrassing and sub standard. According to Mr Christian there is nothing wrong with it and any issues around the quality are because I hadn’t provided a more detailed drawing before his work started. I have raised the issues with him and he has refused to repair the archway. They did come back to take out the small slices of brick and clean the smudged cement but this has also not been done correctly and now has pieces of brick that look to have been glued together and the new cement is a very different colour to the original. On top of this the bricks that Mr Christian told me were the best match were not a good match and now look more yellow against the red house. After returning once to rectify the issues I raised which were again completed to a poor standard I lost faith that Millchris could complete the job to a reasonable standard. I informed Mr Christian that I was instructing a surveyor to list the issues as I was extremely unhappy and refused to pay the final third of the bill as I knew I would have to pay out more money to rectify their faults. My surveyor then pointed out that Millchris had finished the garage floor 70mm lower than my driveway which meant I could not get a car in the garage and water would run in. On top of this I now have damp coming through as they finished the damp course too high as you see in the photos. Millchris have made a claim against me for the final part of the bill and I have submitted a counter claim in order to claim back money so that I can have the job completed to a reasonable standard.