Expert Mechanical Services

Great Experience!! My furnace was out and Ben and his team responded immediately, they assessed the situation and replaced the parts needed to get the heat back on. Friendly and a pleasure to deal with - definitely a must use!

Not my favourite experience. Not sure how they have such a high rating, reason I chose them. Found prices inflated considering how long it took to resolve. Couldn't help but feel taken advantage of slightly once completed.

These guys are stand out in the industry. I have had dealings with different furnace companies over the years and frankly always felt like I was just ripped off. The technician in this instance was Reynaldo, and he was far and away the best part of this experience. Unlike most techs, he was happy to have me watch as he worked, he took the time to explain what he was doing as he was doing it. Not every customer wants to be part of the process and I would suggest in most cases they shouldn't be, but having had multiple terrible experiences recently I was very keen to see what exactly I was going to be charged for. He spent a lot of time trouble shooting to ensure that when a fix was suggested it would be the actual solution, at each step taking the time to explain his findings, this done of his own accord as I was trying not to be in the way or slow him down. In my past experiences they just start swapping out parts until they find the issue, resulting in highly inflated bills that are presented after the work is done. I have recommended him to multiple people already and will continue to do so...I can now say I have a furnace guy. I also dealt with Ben, whom I believe was the owner, and he was easily accessible, accommodating and just a straight up great business guy. Its clear this company understands that in this day and age its not just about fixing the problem, but also creating relationships and encouraging repeat business through excellent customer service. At the end of the service I was charged what I would consider to be a very fair fee and a promise to follow up. I would be happy to pay more for great/honest service, but in this case I paid less AND had great service. Thank you to Ben, Reynaldo and their company, EXPERT Mechanical, for holding true to long lost business principles.

Great service. Very professional, timely and efficient. Worth every penny. Thanks guys

We have been shopping around for a new HVAC system for our home. We spoke to friends of ours and they recommended Expert Mechanical Services, so we called them. We were not disappointed. They responded to our problem right away and we are very happy with the product as well as the excellent customer service.