Tub Cove Inc

Bathtub was broken and leaking last summer. Got a couple references to them for replacement. Surprised to find their pricing was only about half as other plumbers estimated. Only thing was they were so lined up and had to wait for a couple weeks. Replaced tub and surrounding in two days. So far so good after 4 months. Recommend their service.

I wish I could recommend this company as there are some kind folks who work there. Unfortunately, the person who did our installation did not do a good job and did not clean up after the job was done. When he came out to fix the failed laminate, he apologized for not cleaning up after himself. But then when he was done, he asked me if he’d cleaned to my satisfaction — and argued with me when I pointed out the adhesive he’d dropped on the tub. He then accused “somebody” (i.e., my husband or me) of sabotaging his original work. The work involved removing ceramic tile. Not cleaning up meant that there were shards of ceramic left throughout our bathroom, foyer, and down the hall of my building. This was a safety hazard. Since the mess followed him out to the parking lot, I had to clean after him so that it did not cause injury to my neighbors or result in me getting a fine from my homeowner’s association. While the product itself has been fixed and looks fine, I did not appreciate having to clean up after the worker or dealing with his unprofessional interactions—especially since I’d expressed reservations about having the same person come back to repair. I shared my concerns of the second visit and asked for consideration of my time in the final bill on 4/9/18. Shelley at TubCove agreed the behavior was unacceptable and that she would forward my concerns to the company owner in Arizona. I have yet to receive a response but will update this review should I hear back. UPDATED: I changed my rating from 2 to 3 stars. TubCove's owner called me to apologize for the service we received from the installer. During our conversation, he said they talked with the installer who admitted to skipping "a critical step" in the installation, which resulted in the failure of the product. They refunded me $150.

Great customer service, friendly, locally owned, have a showroom. Few different product offerings to fit any budget. Tub Cove installed quickly for us and stand by their work.

Great product... Great people!!

Highly recommend!