Joe Nettles Plumbing

This is a sad case of poor business practices. Repipe specialists of Harris County is a sub company of Joe Nettles Plumbing. Steven Nettles has told me many times that Nettles Plumbing would take care of my problem but they have not. I thought these guys did a good job at first but over 2 years later they haven't finished the job. I paid Steven Nettles $600 to repair the holes they made in the walls as a result of repiping. He sent a guy from Nettles Plumbing to the house who ripped me off for about $300. So that's $900 I'm in the hole. I've tried to be understanding for over 2 years (nearly 3 years). I thought he was dealing with some personal issues and I wanted to give him time. I've called Steven repeatedly. He promises to do the job but never follows through. Essentially, he stole about $900 from me. Very sad Steve Nettles is allowed to continue doing business. Addendum June 19, 2019: Thank you for responding. I've posted this on Joe Nettles Plumbing because from the beginning I was told that Repipe Specialist of Harris County was a part of Joe Nettles Plumbing. As for you not having an employee named Steve Nettles, well until recently it was reported on their website that you are sister companies. When I paid Steve Nettles to do the work he sent an employee of your company. Steve has consistently said that Joe will straighten it out. He has a guy who will finish the job. Steve has always said he has to talk to his cousin Joe Nettles about this. This from the very beginning has indicated to me that you are in charge. If this is not the case well then I have been lied to. BTW, I have called for Joe many times and was unable to talk to him. I will try again. Again, thank you for responding. I appreciate it.

They are honest and have fair pricing. Called them on Sunday to have water heater installed and they came ON TIME early Monday. Due to the age of my system, they needed to install a condenser trap and didn’t charge me extra. This is the second time I have used them and both times have proven to me that they keep their promises (time, pricing, and quality).

The customer service was great and the plumber was on time but am disappointed at how much they charged for what little work was actually performed. We requested them to come out and check for leaks due to some stains we noticed on the ceiling and some soft Sheetrock. The Plumber showed up and after 5 minutes in the attic just looking with a flash light, concluded that there was no leak and the stains were from an older leak that had been repaired. The plumber then left but a few minutes later came back and told us he was informed to collect the full 160$ fee. The service was good, but be warned that even if they don’t actually do any work, they will still charge you the full service charge amount that they would if they actually did any work (excluding cost of materials).

Joe Nettles Plumbing has done plumbing work in my home and also on one commercial property that I own. They respond quickly, do good work and have fair prices. Highly recommend.

November 25th, day before Thanksgiving and Nettles Plumbing to the rescue! I discovered a rusted leaky pipe under my sink. I already had a real bad leaky faucet that was also causing a big problem. I called Mr. Nettles and he said, not a problem. Plumber arrived as promised. Very courteous and attentive. He quickly reviewed the kitchen plumbing and quickly resolved all the leaky issues. My husband and I were so relieved and astonished. GREAT JOB! Would recommend to friends and family.