- Country: USA
- State: Oregon
- City: Portland
- Address: 1728 N Tomahawk Island Dr, Portland, OR 97217, USA
- Store
- Monday: 6:00 AM – 10:00 PM
- Tuesday: 6:00 AM – 10:00 PM
- Wednesday: 6:00 AM – 10:00 PM
- Thursday: 6:00 AM – 10:00 PM
- Friday: 6:00 AM – 10:00 PM
- Saturday: 6:00 AM – 10:00 PM
- Sunday: 7:00 AM – 8:00 PM
DO NOT DO A CARPET INSTALL WITH THIS HOME DEPOT Wish I could give no stars Wasn't given credit for the measure, 2 weeks to get money back Associate and manager couldn't find the measure when paying for install Couldn't pay over the phone for carpet their system was down Charged the wrong amount, waited 2 weeks for measure money back Called after 3 weeks of not hearing from installer Installer had no record of the order They rang the sale as a NO SALE carpet didn't get ordered Spent at least 2 days on the phone with managers to get carpet ordered 3 1/2 weeks into the project they finally ordered the carpet 2 1/2 weeks later carpet arrived Installer sent me email that they can't install for 7 weeks From payment of carpet to install that put me at 3 months! Waiting on manager to call me back. Told them I would like a refund and i will go to another business if it's going to take another 7 weeks. AND ... we are still waiting. DO NOT DO A CARPET INSTALL WITH THIS HOME DEPOT!
I have been going to this Home Depot so many times this year for house projects that I lost count. The staff is very friendly, they do not hesitate to help or find someone who can help whenever I have questions. Prices are competitive and they have a good return policy. All in all I definitely recommend this Home Depot!
HORRIBLE EXPERIENCE! Never again!! Put in a order to get shingles delivered to our house for the roof, quoted $1020 firm.. Then it was $1100 at check out.. Lady told us it would be at our house on a Wednesday, Wednesday comes and it's a no show... Gave them a call, said they'd call us when the delivery arrives at the store.. Called the next day to double check and someone else told us that the warehouse never even got the order so now we're waiting another week.. Told us soonest it'll be at our house is "Tuesday" so we'll see!! Our roof currently has no shingles so hopefully it doesn't rain... Also the lady at the store that took our order had us repeat our info about 10 times... Was barely paying attention.. Never going back after this.
The team in store seems helpful enough when you can find someone. I would never use the installation services again though ... Horrible service communication and accountability in that department.
