
- Country: USA
- State: Missouri
- City: Joplin
- Address: 2006 Roosevelt Ave #4, Joplin, MO 64804, USA
- Store
I've called them twice, once for a desperately awful kitchen sink clog and more recently when I was having trouble with a hot water heater. They arrived fast, worked fast, solved the problem and educated me on regular maintenance, charged a reasonable amount, and they take cash or credit. I'm in an old house and sometimes problems are just inevitable. I feel confidant that they'll send someone to fix the entire problem rather than just patch an issue temporarily. Also, as a woman, sometimes inviting strangers to your home, even for something legitimate like home repair can feel like a safety risk. Both the woman who fixed my sink and the man who fixed my hot water heater were very professional and non-creepers, which is pretty much it's own bonus.
I have used this company on more than one occasion, and I have to say they are the best around. The plumber that came to my house 3 times was Kevin, and he is awesome. He's professional, knowledgeable, and easy to deal with. He took the time to explain the problem while he was fixing it and I appreciated that. If you are looking for a plumber in the area, this is the company to use. I'll keep using them for sure.
Gary and his crew especially Kevin has been my plumber I call for the past 7 years. They have been awesome and so helpful. They are accessible whenever I call and can usually come come out within 24 hours (most of the time that day) They go above and beyond and are professional every step of the way. I highly recommend them for all your plumbing needs!! Thank you Gary, Kevin and the crew! YOU ROCK!
I've known this family for several years. They are hard working and dependable. We called them to replace our hot water heater making sure we told them it was not an emergency and whenever they could fit us in, it would be fine. Within a couple of days we had a brand new hot water heater installed with great customer service! Would definitely call them again and recommend them to friends!
A friend referred us to Gary McKinney Plumbing. We called because our water was scalding hot and we predicted the thermostat was broken. Kevin was at our house within 2 hours of us calling. He called the hot water tank company and found that the broken thermostat was still under warranty and had them overnight the part. It was here the next morning and Kevin had it fixed before the day was over. He also fixed two leaky faucets. Kevin was professional, courteous, and quick. Our bill was emailed immediately. All phone communication was prompt and polite. We could not have had a better experience and we will definitely be calling Gary McKinney Plumbing for all of our plumbing needs!