SERVPRO of South Worcester

Cant say enough good things. Quick..knowledgeable and went above and beyond. Thank you Serve Pro for making a stressful situation less stressful!

I am an extremely happy customer of SERVPRO. The quality of the job they performed was well done! My experience dealing with employee Violeta was a pleasure! Her level of professionalism goes above and beyond the call of duty. I would Highly recommend SERVPRO to get the job done right! Thank you again.

SERVPRO did a wonderful job when helping my family. My parents and I were especially happy to receive timely help and great customer service. Violeta was a relief to talk to. Not only was she very polite and considerate, but she also was very knowledgeable. A company such as SERVPRO stands out from the rest of the competition, and their employees are among the best.

BUYER BEWARE!!! Awful Customer Service The south Worcester location is the worst company in the business of remediation. They have two different ways of pricing jobs. The first price is for customers paying out of pocket. The second price is for customers who have insurance. If you have insurance then the cost is automatically doubled. They also have a ridiculous $600 dollar charge to check for asbestos that no one else charges. So everyone whom uses them automatically is charged $600 dollars more than any other company. They don’t even tell you the cost. They say they can’t tell you until the jobs done so that should be the first red flag. The owner Don won’t even speak with customers whom have had problems with work that has been done. In fact they will and have repeatedly lied to a customer and made up stuff just to get you off the phone so they don’t have to deal with you. Use Service Master if you want a good company. I have hired both companies more than 5 times each and their is no comparison at all. If you want good service with quality work at a fair price then Service Master is who you should use.

AVOID THIS COMPANY! THEY HANDLED THE FIRE DAMAGE ON MY HOME AND IT TOOK FOREVER, MY FAMILY COUlD NOT START RECONSTRUCTION UNTIL THEY FINISHED DEMO. IT TOOK THEM 5 MONTHS JUST TO DO A VERY SIMPLE DEMO AND IT WAS NOT COMPLETE. THERE WERE MANY DAYS THAT NO ONE WOULD SHOW UP TO WORK. THEN THEY BILLED MY INSURANCE COMPANY DOUBLE THE ESTIMATED COST, THEY NEVER NOTIFIED ME THAT THE COST WAS MORE THAN THE WRITTEN ESTOMATE NOR DID THEY TELL ME WHY, THEY JUST BILLED MY INSURANCE COMPANY. WHEN MY INSURANCE COMPANY REJECTED THE MORE THAN $100K BILL FOR A SIMPLE DEMO SERVPRO THREATENED TO SUE ME AND PUT A LEAN ON.MY HOME. THANKS TO THEM MY FAMILY IS STILL LIVING IN A TRAILER MORE THAN 7 MONTHS AFTER THE FIRE. AWFUL CROOKS, IF I HAD MY WAY I WOULD BE SUING THEM.