
- Country: USA
- State: Florida
- City: Orlando
- Address: 15264 E Colonial Dr, Orlando, FL 32826, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Never again will I use Rinaldi's. The tech showed up an hour after the window I was given. Checked the outside unit real quick and came inside and said the unit was low on freon and there was a leak. Gave me a quote for how much it would cost for freon and a leak test. Never even looked at my inside unit until I asked him to. Took a quick look and said everything was all good. He recommended we proceed with adding freon and then have a tech come later that night to set up the leak test However, It started to rain (like it does every summer afternoon in Florida). He waited about 20 minutes then told me we had to reschedule. Even after I explained we had spent the previous night in the house at above 80 degrees, he left and said someone would contact me to reschedule. The rain stopped maybe 15 minutes after he left. There was no way I could have my kids sleep another night in a hot house (2 of them special needs) so I called another company to come out. Not only did the other company charge up the freon immediately, they also found the leak within 30 minutes. It also cost us about 1/3 less of the price to work with the other company.
I had an emergency with my sisters home they sent Luis the very next day when I asked them on point and on time he was phenomenal. We found out the unit was completely shot the whole system he examined everything in perfect detail I then went to there office and met Deanna and she introduced me to Time by 8 am the next morning they were there with a new unit the most professional service men working int his 106 degree heat and did everything to have the unit installed and running. I cannot say enough if they had a 100 stars to rate I would've rated it that way. To Tim and his staff thank you I would never use anyone else.
It was a pleasure working with them. They worked hard getting me the best deal for my budget. They were even willing to lend me a portable unit while I was waiting for my new system to get installed. Highly recommend them!
I highly recommend this company, they keep it professional and organized. Very easy to deal with and reasonably priced. They cared enough to send me a feedback survey after the repair. Hunter was the technician that came to the house. He was on time and his work was clean. Thank you guys for keeping my AC running!
2017 Had a new unit and solar panels put in. A/C unit never worked, house was always hot. Two years later After two replacements works great! Solar Panels worked great on electric bill! BUT!!!!!! 2018 discovered Installation was done wrong!!! Which Caused $20,000.00 in roof, walls, floors, ect damage. House has been tarped for over a year, need a new one at this point. Still don't see a check in the mail for repairs!!!