
- Country: USA
- State: Colorado
- City: Aurora
- Address: 14001 E Mississippi Ave, Aurora, CO 80012, USA
- Store
- Monday: 6:00 AM – 10:00 PM
- Tuesday: 6:00 AM – 10:00 PM
- Wednesday: 6:00 AM – 10:00 PM
- Thursday: 6:00 AM – 10:00 PM
- Friday: 6:00 AM – 10:00 PM
- Saturday: 6:00 AM – 10:00 PM
- Sunday: 7:00 AM – 8:00 PM
Attempted to order 2 doors from Home Depot in MAY. The first time I went it was hard to find someone in the door department who would help. Finally Martin helped me and he was competent and at least knew whom to call when he didn't have the answer. Martin made a plan and I got the paperwork to go home and discuss it with my husband. I returned to Home Depot to pay and order the door, and again couldn't find anyone to help me. I came a 3rd time and found someone to help who barely knew how to use the computer. Total: 3 hours of my time over 3 separate visits to simply order a door and pay for installation. Door finally ordered in JUNE. The installer (In and Out Home Installation) calls my husband and leaves a message to schedule an install. I called the installer at least 5 times in 2 weeks and left a message for callback each time. No one from the installation company ever called me back. Finally, they call my husband again and schedule install for AUGUST. We scheduled a date but the installer didn't show up and didn't give a courtesy call (they said they did call, but we didn't get it). Now I am waiting for a call for re-installation. I'm back to leaving messages for the same person who never called me back. I called Home Depot and was transferred 5 times but the person I finally reached was very apologetic. But now the installer has my door so I can't even demand my money back and go find someone else to install my door. AND I get to have a whole extra day waiting around my house for the installation guy to come, as if the 6 hours of anticipation and disappointment today wasn't exciting enough. Guess I can update the review when (IF?) the doors ever get installed to see if they do a quality job of it. Expectations not currently high.
Don't seem to have enough cashers ,they were outta quarter round, employees seem like there hard to find when you need them ,3 people inside told me they could fill a new propane bottle then after paying for it a snotty young man told me he couldn't and that I'd have to buy a different propane tank for filling cost more and was same size and it was like it sat outside all the time of its life and it was the BBQ associate who said they could fill it and the propane instince was at a different home Depot if about down with them there's other stores
The service is good at this Home Depot location. The downside of going here is that it is always VERY busy so parking is tight and the wait to check out can be long.
Had just what I needed, self check out is great.
Terrible customer service, dont even want to ever go back to this location.