
- Country: USA
- State: California
- City: Santa Ana
- Address: 2510 N Grand Ave Suite 110, Santa Ana, CA 92705, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Great guys! Very professional. They were on time, covered all the furniture and carpet in the area that they worked in, and did all their work with expert precision. Highly recommend this guys.
Horrible customer service. Plenty of other HVAC companies out there i should picked any other one but this company.
We called on a Tuesday to schedule a technician to come to our home and diagnosis a heater issue. The company scheduled us for Wednesday afternoon. Wednesday morning we received a call that the tech would be arriving in 45 minutes. We told them that didn’t work, as we had cleared our afternoon schedule rather than the morning. They canceled our appointment all together for Wednesday and rescheduled for Thursday. Luckily, we were able to call back and get a tech on Wednesday afternoon. For 10 minutes, we were charged $89. The tech told us the repair would run about $280 in parts and about two hours of labor, and that we could expect an invoice later that day to pay in order to move forward. We received the proposal Thursday morning with a cost exceeding $700! When we requested a breakdown of the costs, they replied that “we can’t give you a breakdown of the costs”. Say what?!?
Amazing customer service
February 8, 2018 This guy got his "Man" feelings hurt when I passed him and merged in front of him on the 405 South Fwy this morning at approximately 7:50AM. It wasn't like I cut him off or anything, he didn't even have to tap on his break, but the next thing I knew he was flipping me the bird behind me then he changed lanes sped up to get on the side of me to flip me off some more. Very stupid Van # 1851 or 1051 to insert yourself in road rage with you phone number on the van. Next time don't drive like a snail on the freeway and make everyone have to change lanes to pass you, if you can't handle it...Makes me think what else he would come unhinged over. Good job "Service 1st".