Home Services at The Home Depot

Spent $2000 3 weeks ago, First off I want to begin with waiting for 30 mins to get service to buy tile for my new house Noone even asked if I needed helped I stood and waited as the sales associate helped 2 other people and let me stand there. Just the beginning I ordered 2 pallots of merazzi tile they then tried to charge me tax on delivery which in Arizona that's illegal, then delivered the wrong tile! I now have the wrong kind and die lot of a palot and a half sitting in my garage, then was told they would switch it out for my correct special ordered tile Monday, I then called late Monday to see what was going on they then said they would have it out today Tuesday it's now 2 pm 4 days later and I still cannot begin to install what should have been here Saturday! I can't begin to explain how disorganized this company is and how awful this whole expirence has been, I have spent $2000 3 weeks ago and still do not have my product I talked to Izzy the manger yesterday he said it would be fixed this morning still nothing and I've been at my house all day for the 4th day because they do not give a time frame when they will deliver again awful go to Lowe's home Depot and the owner Mr Blank a multi billionaire have alot of work to do can't even deliver 2 pallots marked and wrapped with the customers name on it.? Again 2000$ later still have nothing after 3 weeks .