Go Assist

Don't bother. So far, I've been near 3 weeks without a fridge. Payments are taken very well. Engineer was sent out, came, had a look and then said he had to write his report which then gets sent to Go Assist. That alone cost £102. Phoned and complained to which they said they would put my repair on high importance. Still have heard nothing back for 2 days.

Don't believe the reviews you see on Google: they are the exception. Have a look on TrustPilot before using this company. They charged me £210 for a repair to my built-in fridge freezer. They knew it was built in. The engineer came and looked at it, knew the fault but couldn't refit the built in unit, so he went away without repairing it, and Go Assist have so far refused any refund. I've offered to let them keep the expensive call out fee of £89, but they're not budging. £210 for a failed fix is extortionate. Waiting to hear back from them...

Absolutely fantastic customer care. I was clueless ringing up to get my gas cooker repaired but these guys get everything in order for you. Really really friendly and helpful. They let you decide what you need they don't push you at all. Overall happy customer

Logged my fault this morning on line and received a call in 10 minutes. Alex, from Go Assist was super helpful and had me booked in with an engineer. I decided to take the 12 month care package too as worked out for me as the best value option. Thank you Alex.

Very friendly and extremely helpful laying out all options of cover. Explained things in detail. Thank you ????