
- Country: Canada
- State: British Columbia
- City: Burnaby
- Address: 4501 Kingsway Unit 256 #201, Burnaby, BC V5H 0E5, Canada
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
We have used Mr. Swirl previously after moving into this house in 2017 and were happy with their work. This time is was more urgent. We called first thing about an upstairs toilet leaking. We got a call back saying that a technician could be there right away. Within the hour, we had a call that he would be here in 5 minutes and he was. Fixed the problem quickly and also answered some questions about another issue. Kevin knows his stuff and we were very happy with his attitude and his professionalism. Will certainly use Mr. Swirl again. Qually Family, Maple Ridge BC
Terrific service from the first phone call. David promptly returned my call during the evening and collected all the information for assessing my plumbing needs for my condo in Vancouver (thankfully it was a non-emergency) I'm located in Toronto and I rent the condo so I had to rely on previous customer reviews and I'm happy to report Mr Swirl IS 'The Friendly Plumber'! Andrea followed-up the next day confirming all the details and provided an accurate time of arrival. Ken arrived, provided a quote for approval and completed the work promptly. Ken ensured to inspect the completed work and confirmed there was no additional leaks. I hope not to need a plumber again any time soon but if I did I would ABSOLUTELY contact Mr Swirl again - professional, polite, reasonably priced and of course...friendly. Thanks again Mr Swirl team!
Mr Swirl provides fast , professional, and reasonably priced plumbing services for several of our properties in the tri Cities area. Regardless of the size of the projects they have provided quality repairs that we are completely satisfied with and therefore I recommend them for all your plumbing needs. If your having a bad day because of plumbing problems give Milo and his team a call to make your day better. New View Society
Andrea promptly provided an appointment time and called to confirm the technician's arrival as promised. Kevin and his colleague were polite and helpful and they quickly found an issue with our toilet and corrected it despite encountering some challenges. Kevin was knowledgeable and offered helpful recommendations.
My experience went wonderfully. I was very pleasantly surprised when the technician arrived one hour before the start of the two-hour window that was initially provided to me. He cleared my kitchen sink and garbage disposal clogs quickly and efficiently, and when it came to fixing the head of my kitchen faucet, he went to the supplier to see if he could get a new head for my faucet. Fortunately, the supplier was only a five-minute (or so) drive away. I got a call from the technician to say that a new faucet head wasn't available separately, so I gladly agreed to have the faucet replaced. Once the technician came back, he replaced the faucet as quickly and efficiently as he fixed the kitchen sink and garbage disposal clogs. During the process, the technician was good enough to provide a complimentary home inspection. That gave me food for thought on which toilet to get as a replacement, which isn't exactly a low-flow model, and inspired me to put an entry in my calendar to have the garbage disposal replaced when the time comes. He also gave me great advice on clearing garbage disposal clogs in the future, including what not to do. I got my invoice today and was pleased to see how detailed it is (including photos). Overall, I was incredibly impressed. Early in February, I found out that Mr. Swirl was offering a promotion on toilet replacements during that month, so I acted on the advice I got from the technician who looked after my kitchen plumbing needs on January 21 and booked an appointment to have my toilet replaced on February 18. Around the start of the two-hour window, I got a voicemail message from the technician who was replacing my toilet, asking if I was still available for the replacement. I returned his call shortly afterwards, assuring him that I was, and he said that he was picking up the new toilet and would be at my place within the hour. True to his word, he arrived shortly before 11:00 am. He completed the replacement of my toilet within an hour, and I was very pleased with his work and the new addition to my bathroom. I was also pleasantly surprised that I could put the new toilet to use right away, just as long as I didn't kick at the caulking for awhile.