SWR Drain Service Ltd

SWR was recommended to us and we are so glad they were. Matt came in and fixed the issue we were having that had created a problem with our washing machine, toilet and even our kennels which thankfully at the time were not occupied. SWR came the next day and half an hour later it was all fixed, thanks again to Matt and Sandy for being so pleasant to deal with and for being a great representation of what every company should be.

SWR came out to my place to inspect my gutter downspout drains as one of them appeared to be clogged. They were prompt in their reply, quick to arrive and gave me a full understanding of my next steps and recommendations. Without a doubt, I wouldn’t hesitate to use SWR again. Thank you!

Having a bath draining problem. They are still trying to diagnose it. Technician, Matt, is very attentive and determined to get to the bottom of the problem. Office staff are very approachable, Sandy, and owing to other plumbing emergencies they had to reschedule us several times. Ours is not a true emergency.

We had our kitchen sink back up on us the other week. I called around a few places. Most were all roughly same price for first hr of work. SWR was a bit cheaper which was nice. Had a technician out to our place the next day in the early afternoon. My wife dealt with him as I was at work. I was texting getting info on what was going on. Before I knew it got a text saying he was all done and problem fixed When I came home from work. I opened up my furnace closet as that’s where my kitchen pie ties in with the main drainage pipe. No mess was left behind and I was pleasantly surprised that he installed an access point fitting too !! And let me know that the original plumbers had not installed the pipe tying into my main on a slight downgrade. Hence my back up. Was easy to fix that which I thought was going above and beyond. Nice to find people who still take pride in their work. All in all I would highly recommend them to anyone in need of plumbing or hydro jetting

Yesterday our front lawn was flooded due to the water main to our house cracking ,,after calling SWR and requesting service within two hours we had Joe here digging a hole where the leak was and repairing the pipe ..This was around 6pm ,, to see Joe out there digging while we were having our dinner was to say the least true costumer service rarely seen these days.. ..We recommend SWR highly and will keep them in our books for any future service ,,,