Servicexcel

Our experience with Servicexcel has been wonderful. Everyone was very friendly and we would advise anyone who is looking for a heat pump to check them out. We are extremely happy with the service and we are recommending them to our friends and neighbours. We are looking forward to keeping cool this summer!!!! Dick and Marilyn

Servicexcel was very professional and competent from start to finish. We first met Eric and later Brock to estimate and plan the furnace and water heater replacement. They were excellent and answered all our questions and planned out the installation in detail. Since it involved a 4 day installation, we were concerned about the temperature in November. But the team timed it so we always had heat at night and only lost hot water for a small window of time. Subcontractor Kyle Grounds who cleaned the ducts with great energy and care was a pleasure. The office staff including Isabella were very helpful too. The process worked well and everyone did what was needed. In the evening, after everything was installed and the team had left, we noticed that the pilot light was out in the upstairs fireplace. We were concerned about the possible gas leakage. Eric answered our concerns immediately even though it was after hours and had a technician at our house first thing in the morning to check the fireplace and relight the pilot. What a relief to have such great support. I would certainly recommend them.

This is a superbly efficient company who stop at nothing to carry out your requirements. I cannot fault them, and we are definitely going to use their excellent services again.

I can not say enough good things about this company. Eric, Doug, and their skilled crew came to install our total home heat pump system at a time when we were experiencing a family crisis. They were so respectful, considerate, and quietly efficient. For the first time in the 20 years we have lived in our 43 year old home we have warmth evenly distributed in every room and our hydro usage has dropped by 50% to 60% over last year's usage. I am thrilled with the result!

Service Excel replaced my old heat pump with a Mitsubishi Zuba Central heat pump in 2011. They removed my old external unit and air handler and replaced it with new equipment. The entire job took one day and they were very pleasant to have in my house. The Zuba Central is extremely efficient. It works at temperatures well below 0 celsius when most other units switch to resistance heat. It is also exceptionally quiet both inside and outside. Because of the high efficiency it is very inexpensive to operate. When I had a small issue of a leak in the new sheet metal installed, Doug promptly drove out and quickly repaired it. I highly recommend Service Excel as they were very pleasant and professional.