Home Services at The Home Depot

Tom Tyler in your Plumbing Dept. was most helpful to me. He told me to replace a broken ball rod assembly rather than the complete lavatory pop-up drain assembly in my bathroom, thus saving me a lot of money; he found the proper ball rod and instructed me on how to install it....he saved me a big plumbing bill. Tom is a "good" man and knows his stuff and knows how to help customers to save money. Bravo ! to Tom Tyler @ Home Depoy.

Ordered a storm door and install. Waited 2 over a week for them to even schedule that. Finally i had to call the install guy myself and schedule that. Home depot have him the wrong door. Waited over a month i want to say for them to right door to get shipped in. They kept giving me incorrect dates of when it was going to arrive. I called multiple times each week trying to find out what was going on with it. They Kept saying "ill leave a Note and call me back" They never do. I wanted this door installed before it called cold. This had been a nightmare trying to deal with them. Finally they said it will be there on the 20th and they would call the installer to schedule an install. Again they never did. This is by far the worst customer service i have ever dealt with. #lowesallday

$37 whole house carpet installation. Here's what they don't tell you. $75 pickup and delivery. Overcharge for stairs - $11-18 per step - know what they are charging you for, mine were the $11, they called them out as $18 on half of them. $44 for carpet caps... what's that? Don't need them. Total labor charges for ONE room and 13 steps (there are 12 and a landing) $306. So... $733 worth of carpet and pad, installation NOT $37, BUT $306... total with tax $1,040 WOW! I specifically asked about hidden charges and items that would change that installation fee... nope, I was assured that that was not the case. And it took 3 days to get the measurement appointment, another week for the estimate and it would take another 1 1/2 - 2 weeks to get the installation. I was afraid I was wasting my time.. now I know. Don't waste your time. It's NOT a deal.