
- Country: USA
- State: Virginia
- City: Woodbridge
- Address: 3665 Elm Farm Rd, Woodbridge, VA 22192, USA
- Store
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
The crews that pick up are fantastic - always friendly and take care to put our cans back. My issue is that I've a can with a wheel that has completely broken off. It has been that way for the past 6 weeks and each time I call their office I get a different response, but the last time was the best. I was literally told to take the can, drag/tow it up and down my street until the bottom wore a hole in it so that way the crew would have my garbage fall out on the ground and be forced to repair/replace the wheel. lol.. I'm not making that up, but wish that I were.
This company is awesome! No matter what i have put into the trash when I get home its gone! Oh and last night these guys were still out at 9 pm to pick up our neighborhood trash! Awesome awesome service!!! :)
I’ve called, gone on line to schedule, & they don’t return calls. That’s bad business and poor customer service. I won’t be calling back.
The most pleasant work force, both on the ground and in the office! Competitive rates - we highly recommend!
I have service with Charlie and Sons and have been living in my house for 15 years. They came and dumped my trash and my trash can was never returned. I tried to call them on the matter and they told me that it's nothing they can do, so they screwed me out of a trash can after paying 15 years of service to them. I guess this is what customer service looks like today.